FAQ - Stationery

How should I provide my logo or artwork?

We want your business cards and stationary to look superb! In order to get them looking great, we ask our customers to send us their artwork in the highest resolution available.

If the resolution is too low, the end result will be saw-toothed and pixilated.

Format: An EPS is best for us, but you can also send us a tif, jpeg or pdf.

Resolution: We require your image in 600 dpi (dots per inch) or higher to insure a top quality print.

What is CMYK & RGB?

CMYK stands for Cyan Magenta Yellow Black. The CMYK colour model is based on printing and ink absorbing into paper. To gain the greatest number of printable colours, from the fewest number of inks, CMYK colour printing is used. By using varying amounts of Cyan, Magenta, Yellow and Black, a great number of colours can be printed. Most full colour printed materials, magazines, posters, packaging, are printed using just the 4 CMYK inks.
RGB stands for Red Green Blue and are the colours used to create colours on your PC monitors. Each screen will represent the colour slightly differently as well so just keep the in mind - the blue you are see may be a shade lighter or darker.

Why is the bleed important?

Bleeds enable you to print right to the edge of the paper. To create your own bleed template make your work area 3mm bigger around the outside and draw a border, this is where the guillotine will chop your job.
Always force your design over the bleed area if you want to print to the edge.

What software should I use?

This is really up to you. We recommend using a vector based software like Adobe Illustrator, CorelDraw, Quark etc. If your software can export to PDF/EPS (fonts converted to curves) or TIFF this is fine. It is recommended that you work in CMYK colours as the colours may change slightly when we convert to this.

How can I send you my files?

You can simply click on the “UPLOAD FILES” link on the page of this webpage and upload any file from there. There is a limit to the size of file less than 10MB. If you have any trouble doing this, email it as an attachment to Specialty Balloon Printers - Click here. You can also put the files on a CD and mail it to us.

What is the proof and when should we receive this?

A proof is a sample of what your printing will look like. Based on this you give us the go-ahead on a job. A proof is usually e-mailed to you.

How do I approve the proof?

Simply email the signed proof along with your payment details or if you wish you can FAX the proof if you wish to use this method for approval for printing. We must have a signed copy or we are unable to commence.

Artwork - Checklist

Before submitting artwork, please follow this checklist:

BLEED AREA For stickers please add 2mm excess bleed on each side of your artwork past the trim edge of your design. ie: A 51 x 102mm sticker canvas should be 55 x 106mm including bleed (For cutting purposes).

If no bleed is allocated, stickers will be printed with a small white boarder.

Do you charge extra for artwork?

Artwork including photos can be designed for you by our expert Art Department. Please ask for a quote for this service.

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